Healing Hands Small Animal Emergency Hospital

Healing Hands Small Animal Emergency Hospital is located in Twin Falls, Idaho at 449 Madrin St Suite 104, Twin Falls, ID 83301. The clinic treats dogs, cats, and exotics. Reviews describe same-day urgent appointments and emergency care during evenings and weekends, including some cases that involved overnight monitoring.

Services

•Emergency and urgent veterinary visits, including same-day care mentioned by reviewers
•Overnight hospitalization/monitoring in some cases
•Emergency C-section care (reported for a dachshund)
•Treatment of traumatic injuries (example: serious neck injuries after a fight)
•Diagnostic imaging (X-rays mentioned)
•Supportive care for severe illness (fluids mentioned for parvo cases)
•Pain management medications (pain meds mentioned)
•Limited neonatal support described in one review (formula and Karo syrup provided; tube feeding described as not available)

Pricing

Above average; reviewers mention charges discussed in advance in at least one visit, with example bills around $400 for X-rays and pain medication and close to $1,000 for overnight care.

People

No individual veterinarians or staff members are named in the recent written reviews.

Reviews

Google shows a 3.6/5 rating from 246 reviews. Recent comments include praise for compassion, honesty, and kind handling during emergencies, along with descriptions of long waits and triage based on medical severity. Positive experiences mention prompt intake even when busy, clear discussion of charges beforehand, and successful outcomes after overnight care. A negative review raises concerns about the handling of a newborn puppy after an emergency C-section, including the clinic stating that tube feeding was too advanced and the puppy later dying at home.

Reviews for Healing Hands Small Animal Emergency Hospital

Note: Showing the 5 most recent Google reviews out of 246 we track in total. Recent reviews may not be representative of overall sentiment.

Kelby Packwood

2 weeks ago

I want to publicly thank the team at Healing Hands for the compassion they showed tonight. What they did for Rook and for me will not be forgotten

Regan DeBie

1 month ago

I hate to leave a bad review here as they did help my son’s mama dachshund through her emergency c-section. But in picking her and her 6 babies up I noticed one of the babies that happened to be one of the feistier ones was cold and pretty limp. When asking if she was okay she said oh yeah you might need to watch her she’s not really latching so you can go get her some formula and try bottle feeding too. At that time of night I knew nothing was open to get that stuff and asked do you have anything here to help her? She went in the back and brought out a syringe of formula and a syringe of Karo syrup. I said she is dying! She then told me oh, she just needs to perk up we gave her some karo syrup about 10 minutes ago when that kicks in she’ll be fine..I kept reiterating that she was cold, limp and going to die if she didn’t get help. I asked again if they could help her I didn’t want to take her home just to watch her die She was doing so good when they were dropped off. I said what about tube feeding her and she said that’s alittle advanced for us. Even longer story short we took her home attempted to warm her and continued Karo syrup and small drops of mom’s milk until she finally passed at 3am. I understand taking care of 6 new puppies while doing a c-section on mama is a lot. Once you notice one has started to chill and has hypoglycemia from not eating so long at least try to help her not send her out the door for us. When calling another vet in Boise asking what to do they said take her into the emergency vet immediately to get her warmed and a shot. I let them know we just left the emergency vet and they are the ones that sent us out. I was told that was very unfortunate that a vet would let her leave that way.

Lana Farrelly

1 month ago

Our puppy had an emergency on Sunday night, we drove all the way from Ketchum to Twins. Everyone there were so nice and really helped our puppy. They are very honest and kind and really care about animals. Thank you.

Dottie Cross

1 month ago

My Chihuahua was in a fight and had serious neck injuries. It was after 6pm so we drove to Twin Falls and I was delighted with the reception lady. Very kind and helpful. They were busy yet immediately took her and discussed the issues and treatment needed. Emergency veterinarian care is expensive but her life is worth every penny and they discussed the charges with me beforehand so no surprises. I highly recommend Healing hands.

p m

1 month ago

We've taken 3 of our cats here over the course of a few years for some major cases, some minor cases. Cats are (unfortunately) very good at hiding their pain and sometimes it morphs into something before you know it, and regular vet times can take up to two weeks to see your cat. Healing Hands can see your pet the same day, and if it is serious, every second counts. I'm glad there is a clean and comfortable emergency vet within a reasonable distance from our house. Our first visit we took our suffering elderly cat here a few years ago, and our male vet kindly told us she was old and there was little we could do to improve her quality of life at that stage. No one wants to hear that about their beloved pet but she was nearly 20 years old, and we put her down at another clinic soon after. The same year two kittens we took in had caught parvo (kitten wasting disease) and they said the best we could do is give them fluids and hope. They also passed away, but they were compassionate, even though vets know that the cases of kittens surviving parvo are slim they still gave us hope. A year and a half later, our 1 year old cat also caught parvo but she was vaccinated. No clue how she got it, not related to the kittens, but she stayed overnight and was given fluids as well. She pulled through and is just fine now, but was treated nicely. At the time our bill was close to $1k, but we saved our cat. This week we brought our other cat in for a tail sprain, she got X-rays, given pain meds. She'll be okay, but I'm grateful she was able to get help fast and not be in pain for more weeks. Our wait time was 2 hours but they prioritize seeing the animals by order of severity. The walls are very slim and I could hear some bad news about the cats in the other rooms and I was grateful to not hear too bad of news that day, so the wait time was okay for me. The bill was $400 which is a lot for minor cases but I don't think the prices are that unreasonable. Overall the Healing Hands crew are human, and deal with a lot of severe cases and emotions from owners and telling harsh truths. My animals were treated kindly and humanely and this is an EMERGENCY clinic so all I ask is they are treated well. I see a lot of negative reviews from what I can assume are kind owners going through a lot of emotions about their pet which is fine, but if your pet is hurting and they need to be seen, please bring your pet here ASAP if you can.